Terms and Conditions


By accessing this website, you confirm that you have fully understood the Terms and Conditions, and are at least 18 years of age or accessing this website under the supervision of a parent or guardian. You are agreeing to be bound by the Terms and Conditions of this website, and also by all applicable laws and regulations when you use this website in any one of the ways but not limited to adding an item to cart, registering on this website, placing request for orders, purchasing products on this website either as a registered account or as a guest. If you do not agree to these Terms and Conditions, then, you should not use this website. Humallo reserves the right to make modification to any portion of these Terms and Conditions at any time. The products, prices and contents contained in this website are subject to change at any moment without notification. At any time the buyer orders for products on Humallo.com, the product price is displayed at the time of the order for a particular product, and it shall represent the current price of that product. For a customer to make a purchase on Humallo.com, the customer is required to register on the site or login to his user account, or checkout as a guest for the purchase to continue. Should you choose to register on Humallo.com, then you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the site is solely responsible for keeping his/her passwords and other account details safe and secure. As an account owner, you are entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account.

Shopping on Humallo

By shopping on Humallo.com, the user has agreed to be bound by the terms and conditions of Humallo.com. By completing a purchase on Humallo.com, the user is bound by the following:

  1. He/she must pay the total amount of the ordered products including shipping during checkout.
  2. He/she must receive the product when it is delivered, or he/she should designate someone to do that on his behalf.
  3. No return shall be accepted if the product is in good shape (returns are accepted for products damaged while in the custody of Humallo.com or our delivery partners).
  4. No return shall be accepted if the exact product ordered by the buyer is delivered.

Promotional emails

You might have chosen to receive promotional email newsletters from Humallo.com. When you subscribe to our promotional emails, we will send you information on our latest deals, promotions, and other things which will enable you to have a good experience. Note that at any time, you can opt out from receiving such promotional emails if you choose to. You can opt out by clicking on the link at the bottom of any promotional email sent to you by Humallo.

User Submissions

You shall not use false details or pretend to be someone other than yourself while registering or shopping on Humallo.com. You must provide accurate information as requested by Humallo. Humallo.com will not share any of your personal information with any third party.

While filling the address section of your profile, you must ensure that you provide accurate address as this is the address where your order will be billed and delivered to. However, you can have more than one shipping address. This is to enable you to choose the preferred address where you want us to deliver your order to. If you do not want to use your default address, you can add new address during your checkout for any particular order.


We deliver products to all states and regions within Nigeria. Depending on the state and city you live in, delivery costs and duration may vary.

NOTE: Humallo does not currently deliver products outside Nigeria. There are situations where a shipment or order may take longer than the estimated delivery period to be delivered to the customer. In such situations, the customer shall not hold Humallo.com accountable, because in the process of delivering the products, Humallo.com’s delivery partner could have encountered some difficulties in locating the customer’s address, and this could lead to some delay in delivering the order. However, Humallo.com ensures that all shipments or orders are delivered within the estimated delivery period.


All payments on Humallo.com shall only be accepted in Naira, and not in any other currency. While making use of any of the payment methods provided by on this website,Humallo.com will not be responsible or assume any liability whatsoever with respect to any loss or damage arising directly or indirectly to you as a result of:

  1. Lack of authorization for any transaction
  2. Debiting of account without payment going through
  3. Any payment issue arising from the transaction.

In all these and other related issues, Humallo.com shall not be held accountable, rather, the customer should sort out such transactions with his bank or card issuer.

Return Policy

To view our return policy, kindly visit the return policy page.

Contents Posted on Humallo

All texts, graphics, user interfaces, videos, photographs, trademarks, logos, sounds, music, artwork, computer code, including but not limited to the layout, design, structure, coordination, expression, “look and feel” and arrangement of such content, which is on Humallo.com is created, owned, controlled and licensed to Humallo.com, and is protected by trademark, copyright, and patent laws, and various other intellectual property rights and unfair competition laws.

Except it is expressly provided in this terms of use, no part of Humallo.com and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without prior express written consent of Humallo.com.

Risk of Loss/Damage

All items purchased from Humallo.com are made pursuant to a shipment contract. This means that the risk of loss shall remain with Humallo.com until the item is transferred to you (the buyer). In the event that the items are damaged after receipt, the risk falls on the customer (buyer).

Security and Privacy Policy

At Humallo.com, we treat your personal information, payment information, and other information and data with utmost confidentiality, and this website is secure, and runs on a security protocol which encrypts your data. Read our full privacy policy.

Miscellaneous Provisions

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Use to any third party is prohibited unless agreed upon in writing with Humallo.

We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Use to any third party.


In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted to you for the use of this website.

Upon the termination of this Agreement, you shall immediately cease all access to and use of the site, and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny you access to the use of this site in whole or in part.

Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that Humallo.com shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Humallo Limited in operating this website, your sole and exclusive remedy is to discontinue with the use of this website, or you can write to us for more inquiry via feedback@Humallo.com.